Warranty

SWIZA KNIVES

SWIZA knives have a lifetime warranty against defects in materials or workmanship from the date of purchase. The warranty applies only to the original purchaser on presentation of a valid proof of purchase from an authorized SWIZA dealer on which the date of purchase is clearly identified.

The SWIZA warranty does not cover damage caused by normal wear and tear or improper use. The SWIZA warranty does not cover color change or abrasion of the PTFE- or PVD coating on tools and plates. The warranty does not affect the legal rights of customers under applicable state or national laws governing the sale of consumer goods.

This warranty is only valid for complete SWIZA knives. Custom design or custom-made items such as marks, engravings, etc. as well as possible consequential or third party damage is not covered by the warranty.

SWIZA WATCHES

SWIZA watches have a 3 year warranty against defects in materials or workmanship from the date of purchase. The warranty applies only to the original purchaser on presentation of a valid proof of purchase from an authorized SWIZA dealer on which the date of purchase is clearly identified.

The SWIZA warranty does not cover damage caused by normal wear and tear or improper use. The warranty does not affect the legal rights of customers under applicable state or national laws governing the sale of consumer goods.

The SWIZA warranty applies only to complete SWIZA products and is explicitly not applicable for:

  • The service life of the battery
  • Normal wear and aging (i.e. scratched crystal, alteration of the color and/or material of non-metallic straps and chains, such as leather, textiles, rubber, gold plating peeling, etc.)
  • Damaged parts, due to abnormal or improper handling, lack of care, accidents (knocks, dents, crushing, broken glass), incorrect use of the watch or the jewelry and disregard of the instructions issued by the manufacturer
  • Indirect or consequential damages of any kind (i.e. damage resulting from a standstill, the defects or the improper functioning)
  • SWITZ watches or jewelry if the product has been handled by non-authorized personnel (i.e. for battery replacement or for servicing and repair) or if the product’s original condition has been changed
  • Custom-made items with customized markings, engravings, etc.
SWIZA TABLE CLOCKS

SWIZA table clocks have a 2 year warranty against defects in materials or workmanship from the date of purchase. The warranty applies only to the original purchaser on presentation of a valid proof of purchase from an authorized SWIZA dealer on which the date of purchase is clearly identified.

The SWIZA warranty does not cover damage caused by normal wear and tear or improper use. The warranty does not affect the legal rights of customers under applicable state or national laws governing the sale of consumer goods.

The SWIZA warranty applies only to complete SWIZA productss and is explicitly not for:

  • The service life of the battery
  • Normal wear and aging (i.e. scratched crystal, alteration of the color and/or material of non-metallic straps and chains, such as leather, textiles, rubber, gold plating peeling, etc.)
  • Damaged parts due to abnormal or improper handling, lack of care, accidents (knocks, dents, crushing, broken glass), incorrect use of the table clock and disregard of the instructions issued by the manufacturer
  • Indirect or consequential damages of any kind (i.e. damage resulting from a standstill, the defects or the improper functioning)
  • SWIZA table clocks if the product has been handled by non-authorized personnel (i.e. for battery replacement or for servicing and repair) or if the product’s original condition has been changed
  • Custom-made items with customized markings, engravings, etc.
SWIZA LUGGAGE AND BACKPACKS

SWIZA Luggage and Backpacks have a 3 year warranty against defects in materials or workmanship from the date of purchase. The warranty applies only to the original purchaser on presentation of a valid proof of purchase from an authorized SWIZA dealer on which the date of purchase is clearly identified.

The SWIZA warranty does not cover damage caused by normal wear and tear or improper use. The warranty does not affect the legal rights of customers under applicable state or national laws governing the sale of consumer goods.

Warranty only for complete SWIZA Luggage or Back Pack items. Custom design or custom-made items such as marks, engravings, etc. as well as possible consequential or third party damage are not covered by the warranty.

TIMELINE AND DISCLAIMER

There may be consumer rights applicable within your country that are different to any/all of the above. In all such cases SWIZA will abide by the local governing laws. Your statutory rights are not affected.

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